Terms & Conditions

Returns

Exchanges will be given on products that have genuine manufacturing faults or have suffered damage during transit.
Returns should be made within 7 days accompanied with a proof of purchase. A refund will be given if the product has been returned and cannot be replaced. Refunds will not be given on unwanted items.

Please note that all of the products on sale are batch produced or completely unique, therefore some slight variations may occur in the dimensions, colour and finish of the item you receive to the image seen on kobiandteal.co.uk.
Bespoke, personalised and made to order items specific to the customer cannot be returned. If received damaged, then a replacement will be produced and delivered as soon as possible, once the item has been returned.

Terms and Conditions

Every effort has been taken to ensure descriptions, photographic reproductions and specifications of products are correct. The company will not, under any circumstances, accepts liability for losses or damage specific to the particular circumstances of the customer.